Scithos, for environmentally and socially responsible tourism that contributes to long-term prosperity

25 januari 2019


Urban tourism contributes to (local) economic prosperity, but also creates negative consequences such as CO2 emissions and pollution, overcrowding, traffic jams, noise and touristification of the city, thereby harming liveability and attractiveness to visit for residents and tourists respectively.

How can cities and other stakeholders involved make the best decisions on urban tourism? How can they do so while weighing in factors like the (eco)system of the city, the income generated by tourism, the distribution of costs and benefits – both financially and otherwise – among different stakeholders, the quality of working and living in the city, the quality of leisure experiences and the degree of involvement of stakeholders in decision making?

Smart City Hospitality
It is a difficult puzzle for many modern cities. This is where Smart City Hospitality (SCITHOS) comes in. This project develops guidelines and tools that can support cities to make the transition towards environmentally and socially responsible tourism that simultaneously contributes to long-term (economic, social and environmental) prosperity. SCITHOS applies hospitality principles in developing appropriate simulation tools, apps and a serious game. These can support a variety of city stakeholders in collaboratively generating deep reflections about barriers to sustainable urban tourism and the need for transition or adaptation strategies. They support assessment of intervention strategies based on an interactive simulation-supported multi-stakeholder approach that triggers social learning and behaviour change, while stimulating shared governance and smart citizenship.

Accessible concept
Ultimately, this could change city tourism into something that benefits tourists, residents and the environment. What is more, a Smart City Hospitality network is set up and installed to ensure access to this concept for stakeholders in cities throughout Europe and beyond, including all tools and experiences with using them. This network stimulates collaborative learning within a continuous process of refining this customizable approach. SCITHOS is currently active in the cities of Amsterdam, Belgrade, Göteborg, Darmstadt, Stavanger, Valencia. Within Breda University of Applied Sciences, the following researchers are involved: Ko Koens, Frans Melissen, Igor Mayer, Jessika Weber, Danny Linssen, Jörn Fricke. SCITHOS is European funded by the NWO, Urban Europe, The Research Counsel of Norway, FFG and CDTI.