Regulations and Complaints

In addition to accounting for its performance to all its stakeholders, Breda University of Applied Sciences also wants to provide a safe environment to its staff and students, clear procedures and guidelines, as well as possibilities to object to decisions. That is why several rules and regulations have been established.

A regulatory framework with regard to the rights of prospective students has also been established. Just think of the Application and Enrolment Regulations and the Regulations pertaining to the Dispute Resolution Committee.

Once a student is studying at Breda University of Applied Sciences, the most important regulations are (in addition to the above-mentioned ones):

  • Student’s Charter
  • Complaints Regulations pertaining to Undesired Behaviour
  • Teaching and Examination Regulations (TER)

Because of the transition from old to new communication tools, these regulations will temporarily only be accessible for students and employees via ServiceDesk Online  (it will be necessary to login). Anyone who cannot login, can request for a specific regulation by sending an e-mail to ComplaintsServicePoint@buas.nl

Code of Conduct international students

To protect your interests as a foreign student in the Netherlands, Dutch institutions of higher education have drawn up a Code of Conduct International Student Higher Education regulating their relations with international students.

On the website internationalstudy.nl you can download the Code of Conduct and read more about the complaints procedure.