Threat or Opportunity? How and where robots are impacting the workforce.
Robotization and automation are transforming many different labour markets. In facility management physical robots are already seen in office environments, in hospitality, cleaning, maintenance and catering. Interactive virtual robots are seen in workplace management, security and service desks. But are these robots replacing or creating jobs? And what does this mean for competency development in higher education work placement and Facility Management programmes? With industry experts we have developed three visions on the role of robots in future FM.